Customer Support Skills

A set of resources to help me write all kinds of internal communications, using the formats that my company likes to use. Claude should use this skill whenever asked to write some sort of internal communications (status reports, leadership updates, 3P updates, company newsletters, FAQs, incident ...

Master on-call shift handoffs with context transfer, escalation procedures, and documentation. Use when transitioning on-call responsibilities, documenting shift summaries, or improving on-call processes.

Build call automation workflows with Azure Communication Services Call Automation Java SDK. Use when implementing IVR systems, call routing, call recording, DTMF recognition, text-to-speech, or AI-powered call flows.

Convert raw notes, error logs, voice dictation, or screenshots into crisp GitHub-flavored markdown issue reports. Use when the user pastes bug info, error messages, or informal descriptions and wants a structured GitHub issue. Supports images/GIFs for visual evidence.

Analyze text and images for harmful content using Azure AI Content Safety (@azure-rest/ai-content-safety). Use when moderating user-generated content, detecting hate speech, violence, sexual content, or self-harm, or managing custom blocklists.

Answers questions about a code repository using source file analysis. Use when the user asks a question about how something works, wants to understand a component, or needs help navigating the codebase.

Automatically logs into email accounts (Gmail, Outlook, QQ Mail, etc.) and generates daily email summaries. Use when the user wants to get a summary of their emails, check important messages, or create daily email digests.

Track and nag about Microsoft Outlook email and (optionally) Microsoft Teams messages on a Windows machine, without relying on web versions. Use when the user asks to: (1) monitor inbox/mentions and remind them on Telegram/Teams until dismissed, (2) draft short, personable, low-jargon email repli...

Query crypto wallet data using the Zerion API MCP server.

Query crypto wallet data using the Zerion API MCP server.

Query crypto wallet data using the Zerion API MCP server.

Query crypto wallet data using the Zerion API MCP server.

Bypass API rate limits by rotating VPN servers. Works with any OpenVPN-compatible VPN (ProtonVPN, NordVPN, Mullvad, etc.). Automatically rotates to new server every N requests for fresh IPs. Use for high-volume scraping, government APIs, geo-restricted data.

Order food, groceries, and book restaurants in India via Swiggy's MCP servers. Food delivery, Instamart groceries, and Dineout restaurant bookings with safety-first confirmation workflow.

Microsoft 365 tenant administration for Global Administrators. Automate M365 tenant setup, Office 365 admin tasks, Azure AD user management, Exchange Online configuration, Teams administration, and security policies. Generate PowerShell scripts for bulk operations, Conditional Access policies, li...

WeChat Official Account Draft Box management tool. Create and manage graphic draft articles via WeChat API, supporting text and images. Automatically extracts the first paragraph as summary. Supports draft creation, listing, publishing, and deletion.

Cryptocurrency market data and price alert monitoring tool based on CCXT. Supports multiple exchanges, real-time price tracking, and configurable price/volatility alerts. Use when the user needs to monitor crypto prices or set up trading alerts. Default exchange is Binance.

**macOS Only** - Manage macOS Reminders app via AppleScript. Full-featured reminder management: add, list, complete, delete, search, create lists, and more. **Note: This skill is macOS-only**, requiring the native Reminders app. Use cases: - Create reminders with due dates and priorities - List...

Fetch Chinese stock and futures market data via Tushare API. Supports stock quotes, futures data, company fundamentals, and macroeconomic indicators. Use when the user needs financial data from Chinese markets. Requires TUSHARE_TOKEN environment variable.

Text-to-Speech and Speech-to-Text using ElevenLabs AI. Use when the user wants to convert text to speech, transcribe voice messages, or work with voice in multiple languages. Supports high-quality AI voices and accurate transcription.