intercom-incident-runbook
Facilitates rapid incident response for Intercom API outages, including triage, mitigation, and postmortem procedures.
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Security score
The intercom-incident-runbook skill was audited on May 28, 2026 and we found 18 security issues across 3 threat categories. Review the findings below before installing.
Categories Tested
Security Issues
Template literal with variable interpolation in command context
| 162 | console.warn(`[Intercom] Serving cached data for ${contactId} due to ${err.statusCode}`); |
Curl to non-GitHub URL
| 56 | curl -s https://status.intercom.com/api/v2/status.json | jq -r '.status.description' |
Curl to non-GitHub URL
| 60 | curl -s https://status.intercom.com/api/v2/incidents/unresolved.json | jq '.incidents | length' |
Curl to non-GitHub URL
| 70 | curl -s https://your-app.com/health | jq '.services.intercom.status' 2>/dev/null || echo "UNKNOWN" |
Curl to non-GitHub URL
| 135 | curl -s https://status.intercom.com/api/v2/status.json | jq |
Webhook reference - potential data exfiltration
| 38 | | P3 | Partial impact | < 4 hours | Webhook delays, search timeouts | |
External URL reference
| 51 | https://api.intercom.io/me |
External URL reference
| 56 | curl -s https://status.intercom.com/api/v2/status.json | jq -r '.status.description' |
External URL reference
| 60 | curl -s https://status.intercom.com/api/v2/incidents/unresolved.json | jq '.incidents | length' |
External URL reference
| 66 | https://api.intercom.io/me 2>/dev/null | grep -i x-ratelimit-remaining | awk '{print $2}' |
External URL reference
| 70 | curl -s https://your-app.com/health | jq '.services.intercom.status' 2>/dev/null || echo "UNKNOWN" |
External URL reference
| 100 | https://api.intercom.io/me | jq '.type' |
External URL reference
| 121 | https://api.intercom.io/me 2>/dev/null | grep -i "x-ratelimit" |
External URL reference
| 135 | curl -s https://status.intercom.com/api/v2/status.json | jq |
External URL reference
| 228 | - [Intercom Status Page](https://status.intercom.com) |
External URL reference
| 229 | - [Intercom Status API](https://status.intercom.com/api) |
External URL reference
| 230 | - [Error Codes](https://developers.intercom.com/docs/references/rest-api/errors/error-codes) |
External URL reference
| 231 | - [Rate Limiting](https://developers.intercom.com/docs/references/rest-api/errors/rate-limiting) |