freshdesk
Integrates with Freshdesk API to manage customer support tickets and automate helpdesk tasks efficiently.
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Security score
The freshdesk skill was audited on May 16, 2026 and we found 69 security issues across 2 threat categories. Review the findings below before installing.
Categories Tested
Security Issues
medium line 27
Curl to non-GitHub URL
SourceSKILL.md
| 27 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, subject, status, priority}' |
medium line 33
Curl to non-GitHub URL
SourceSKILL.md
| 33 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets?page=1&per_page=100" -u "$FRESHDESK_TOKEN:X" |
medium line 39
Curl to non-GitHub URL
SourceSKILL.md
| 39 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets?updated_since=2026-03-18T00:00:00Z" -u "$FRESHDESK_TOKEN:X" |
medium line 47
Curl to non-GitHub URL
SourceSKILL.md
| 47 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" -u "$FRESHDESK_TOKEN:X" |
medium line 53
Curl to non-GitHub URL
SourceSKILL.md
| 53 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>?include=requester,company,stats" -u "$FRESHDESK_TOKEN:X" |
medium line 73
Curl to non-GitHub URL
SourceSKILL.md
| 73 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
medium line 95
Curl to non-GitHub URL
SourceSKILL.md
| 95 | curl -s -X PUT "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
medium line 101
Curl to non-GitHub URL
SourceSKILL.md
| 101 | curl -s -X DELETE "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" -u "$FRESHDESK_TOKEN:X" |
medium line 115
Curl to non-GitHub URL
SourceSKILL.md
| 115 | curl -s -G "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/search/tickets" -u "$FRESHDESK_TOKEN:X" --data-urlencode "query@/tmp/freshdesk_query.txt" | jq '.results[] | {id, subject, status, priority}' |
medium line 123
Curl to non-GitHub URL
SourceSKILL.md
| 123 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>/conversations" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, body_text, private, user_id, created_at}' |
medium line 139
Curl to non-GitHub URL
SourceSKILL.md
| 139 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>/reply" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
medium line 156
Curl to non-GitHub URL
SourceSKILL.md
| 156 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>/notes" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
medium line 162
Curl to non-GitHub URL
SourceSKILL.md
| 162 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/contacts" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, name, email, company_id}' |
medium line 180
Curl to non-GitHub URL
SourceSKILL.md
| 180 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/contacts" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
medium line 194
Curl to non-GitHub URL
SourceSKILL.md
| 194 | curl -s -G "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/search/contacts" -u "$FRESHDESK_TOKEN:X" --data-urlencode "query@/tmp/freshdesk_query.txt" | jq '.results[] | {id, name, email}' |
medium line 200
Curl to non-GitHub URL
SourceSKILL.md
| 200 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/companies" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, name, domains}' |
medium line 218
Curl to non-GitHub URL
SourceSKILL.md
| 218 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/companies" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
medium line 224
Curl to non-GitHub URL
SourceSKILL.md
| 224 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/agents" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, contact: {name: .contact.name, email: .contact.email}, available}' |
medium line 232
Curl to non-GitHub URL
SourceSKILL.md
| 232 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/agents/me" -u "$FRESHDESK_TOKEN:X" |
medium line 238
Curl to non-GitHub URL
SourceSKILL.md
| 238 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/groups" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, name, agent_ids}' |
medium line 256
Curl to non-GitHub URL
SourceSKILL.md
| 256 | curl -s -X PUT "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
medium line 262
Curl to non-GitHub URL
SourceSKILL.md
| 262 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/solutions/categories" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, name, description}' |
medium line 268
Curl to non-GitHub URL
SourceSKILL.md
| 268 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/solutions/categories/<category-id>/folders" -u "$FRESHDESK_TOKEN:X" |
medium line 274
Curl to non-GitHub URL
SourceSKILL.md
| 274 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/solutions/folders/<folder-id>/articles" -u "$FRESHDESK_TOKEN:X" |
medium line 294
Curl to non-GitHub URL
SourceSKILL.md
| 294 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/solutions/folders/<folder-id>/articles" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.jso |
medium line 310
Curl to non-GitHub URL
SourceSKILL.md
| 310 | curl -s -G "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/search/tickets" -u "$FRESHDESK_TOKEN:X" --data-urlencode "query@/tmp/freshdesk_query.txt" | jq '.results[] | {id, subject, requester_id, crea |
medium line 324
Curl to non-GitHub URL
SourceSKILL.md
| 324 | curl -s -G "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/search/tickets" -u "$FRESHDESK_TOKEN:X" --data-urlencode "query@/tmp/freshdesk_query.txt" | jq -r '.results[].id' |
medium line 336
Curl to non-GitHub URL
SourceSKILL.md
| 336 | curl -s -X PUT "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
low line 8
External URL reference
SourceSKILL.md
| 8 | If requests fail, run `zero doctor check-connector --env-name FRESHDESK_TOKEN` or `zero doctor check-connector --url https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets --method GET` |
low line 14
External URL reference
SourceSKILL.md
| 14 | Base URL: `https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2` |
low line 27
External URL reference
SourceSKILL.md
| 27 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, subject, status, priority}' |
low line 33
External URL reference
SourceSKILL.md
| 33 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets?page=1&per_page=100" -u "$FRESHDESK_TOKEN:X" |
low line 39
External URL reference
SourceSKILL.md
| 39 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets?updated_since=2026-03-18T00:00:00Z" -u "$FRESHDESK_TOKEN:X" |
low line 47
External URL reference
SourceSKILL.md
| 47 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" -u "$FRESHDESK_TOKEN:X" |
low line 53
External URL reference
SourceSKILL.md
| 53 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>?include=requester,company,stats" -u "$FRESHDESK_TOKEN:X" |
low line 73
External URL reference
SourceSKILL.md
| 73 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
low line 95
External URL reference
SourceSKILL.md
| 95 | curl -s -X PUT "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
low line 101
External URL reference
SourceSKILL.md
| 101 | curl -s -X DELETE "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" -u "$FRESHDESK_TOKEN:X" |
low line 115
External URL reference
SourceSKILL.md
| 115 | curl -s -G "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/search/tickets" -u "$FRESHDESK_TOKEN:X" --data-urlencode "query@/tmp/freshdesk_query.txt" | jq '.results[] | {id, subject, status, priority}' |
low line 123
External URL reference
SourceSKILL.md
| 123 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>/conversations" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, body_text, private, user_id, created_at}' |
low line 139
External URL reference
SourceSKILL.md
| 139 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>/reply" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
low line 156
External URL reference
SourceSKILL.md
| 156 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>/notes" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
low line 162
External URL reference
SourceSKILL.md
| 162 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/contacts" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, name, email, company_id}' |
low line 180
External URL reference
SourceSKILL.md
| 180 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/contacts" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
low line 194
External URL reference
SourceSKILL.md
| 194 | curl -s -G "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/search/contacts" -u "$FRESHDESK_TOKEN:X" --data-urlencode "query@/tmp/freshdesk_query.txt" | jq '.results[] | {id, name, email}' |
low line 200
External URL reference
SourceSKILL.md
| 200 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/companies" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, name, domains}' |
low line 218
External URL reference
SourceSKILL.md
| 218 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/companies" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
low line 224
External URL reference
SourceSKILL.md
| 224 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/agents" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, contact: {name: .contact.name, email: .contact.email}, available}' |
low line 232
External URL reference
SourceSKILL.md
| 232 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/agents/me" -u "$FRESHDESK_TOKEN:X" |
low line 238
External URL reference
SourceSKILL.md
| 238 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/groups" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, name, agent_ids}' |
low line 256
External URL reference
SourceSKILL.md
| 256 | curl -s -X PUT "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
low line 262
External URL reference
SourceSKILL.md
| 262 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/solutions/categories" -u "$FRESHDESK_TOKEN:X" | jq '.[] | {id, name, description}' |
low line 268
External URL reference
SourceSKILL.md
| 268 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/solutions/categories/<category-id>/folders" -u "$FRESHDESK_TOKEN:X" |
low line 274
External URL reference
SourceSKILL.md
| 274 | curl -s "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/solutions/folders/<folder-id>/articles" -u "$FRESHDESK_TOKEN:X" |
low line 294
External URL reference
SourceSKILL.md
| 294 | curl -s -X POST "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/solutions/folders/<folder-id>/articles" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.jso |
low line 310
External URL reference
SourceSKILL.md
| 310 | curl -s -G "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/search/tickets" -u "$FRESHDESK_TOKEN:X" --data-urlencode "query@/tmp/freshdesk_query.txt" | jq '.results[] | {id, subject, requester_id, crea |
low line 324
External URL reference
SourceSKILL.md
| 324 | curl -s -G "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/search/tickets" -u "$FRESHDESK_TOKEN:X" --data-urlencode "query@/tmp/freshdesk_query.txt" | jq -r '.results[].id' |
low line 336
External URL reference
SourceSKILL.md
| 336 | curl -s -X PUT "https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets/<ticket-id>" --header "Content-Type: application/json" -u "$FRESHDESK_TOKEN:X" -d @/tmp/freshdesk_request.json |
low line 371
External URL reference
SourceSKILL.md
| 371 | - Main documentation: https://developers.freshdesk.com/api/ |
low line 372
External URL reference
SourceSKILL.md
| 372 | - Authentication: https://support.freshdesk.com/en/support/solutions/articles/50000003346-api-key-based-authentication |
low line 373
External URL reference
SourceSKILL.md
| 373 | - Tickets: https://developers.freshdesk.com/api/#tickets |
low line 374
External URL reference
SourceSKILL.md
| 374 | - Conversations: https://developers.freshdesk.com/api/#conversations |
low line 375
External URL reference
SourceSKILL.md
| 375 | - Contacts: https://developers.freshdesk.com/api/#contacts |
low line 376
External URL reference
SourceSKILL.md
| 376 | - Companies: https://developers.freshdesk.com/api/#companies |
low line 377
External URL reference
SourceSKILL.md
| 377 | - Agents: https://developers.freshdesk.com/api/#agents |
low line 378
External URL reference
SourceSKILL.md
| 378 | - Groups: https://developers.freshdesk.com/api/#groups |
low line 379
External URL reference
SourceSKILL.md
| 379 | - Solutions (KB): https://developers.freshdesk.com/api/#solutions |
low line 380
External URL reference
SourceSKILL.md
| 380 | - Search: https://developers.freshdesk.com/api/#filter_tickets |
low line 381
External URL reference
SourceSKILL.md
| 381 | - Rate limits: https://developers.freshdesk.com/api/#ratelimit |
Scanned on May 16, 2026
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